Real Time Engagement API

Real Time Engagement (RTE) is a powerful and comprehensive marketing solution that enables banks to go digital and empower customers by providing rich, compelling user experiences at every touch point.

The main objective of RTE is to manage real time communication with customers through digital channels. Its focus is to help banks manage and drive customer engagement to enable them more effectively to:

• Sell new products
• Retain customers
• Reward customers for loyalty
• Drive customer advocacy

The Real Time Engagement APIs can be classified into the following types:

• Campaign Engine
• Campaign Designer