Dispute Request
| Name | Description | Introduced In |
|---|---|---|
| createDisputeRequest | This API allows the user to create a dispute for a transaction. | 2020.10 |
| getDisputeRequest | This API allows the user to fetch the disputed transactions. | 2020.10 |
| Description: | This API allows the user to create a dispute for a transaction. |
| Method: | POST |
| URL: | {base_url}/services/data/v1/Holdings/operations/TransactionsList/createDisputeRequest |
| Header Request: | X-Kony-Authorization |
| Body Request: | {
"transactionId": "FT21105W9KZX",
"disputeReason": "I don't recognize this transaction",
"disputeDescription": "",
"transactionType": "Transfers",
"transactionsNotes": "FT21105W9KZX",
"amount": "6000",
"description": "NA",
"fromAccountName": "Regular Current Account",
"fromAccountNumber": "104604",
"toAccountName": "",
"toAccountNumber": "",
"transactionDate": "2021-04-15",
"secureMessageId": "",
"merchantCity": "",
"merchantAddressName": ""
}
|
| Response: | {
"success": "Service Request created successfully",
"referenceId": "CDT21264UNZTN",
"opstatus": 0,
"httpStatusCode": 0
}
|
| Error Code(s): |
NA |
| Enterprise Provider: | Temenos Digital |
| Enterprise API: |
NA |
Field Mapping
| UI field | Experience API field | MS API field | Transact API Field |
|---|---|---|---|
| NA | transactionId | NA | NA |
| NA | disputeReason | NA | NA |
| NA | disputeDescription | NA | NA |
| NA | transactionType | NA | NA |
| NA | transactionsNotes | NA | NA |
| NA | amount | NA | NA |
| NA | description | NA | NA |
| NA | fromAccountName | NA | NA |
| NA | fromAccountNumber | NA | NA |
| NA | toAccountName | NA | NA |
| NA | toAccountNumber | NA | NA |
| NA | transactionDate | NA | NA |
| NA | secureMessageId | NA | NA |
| NA | merchantCity | NA | NA |
| NA | merchantAddressName | NA | NA |
| Description: | This API allows the user to fetch the disputed transactions. |
| Method: | GET |
| URL: | {base_url}/services/data/v1/Holdings/operations/TransactionsList/getDisputeRequest |
| Request: | {}
|
| Response: |
{
"TransactionsList": [
{
"amount": "10.0",
"fromAccountNumber": "118068",
"toAccountNumber": "118079",
"transactionType": "InternalTransfer",
"serviceName": "TRANSFER_BETWEEN_OWN_ACCOUNT_CREATE",
"transactionCurrency": "USD",
"orderId": "POA21215HSCJJ",
"orderedDate": "2021-08-03T10:05:38.010Z",
"orderStatus": "Request Initiated"
},
{
"orderId": "CCL21243S4VFK",
"orderedDate": "2021-08-31T08:45:12.462Z",
"orderStatus": "SUCCESS"
},
{
"orderId": "ANA21243L722P",
"orderedDate": "2021-08-31T08:56:42.311Z",
"orderStatus": "SUCCESS"
},
{
"orderId": "ANA21243ZUIHL",
"orderedDate": "2021-08-31T08:57:34.002Z",
"orderStatus": "SUCCESS"
},
{
"orderId": "CCL21244V9G4W",
"orderedDate": "2021-09-01T10:11:08.372Z",
"orderStatus": "SUCCESS"
},
],
"opstatus": 0,
"httpStatusCode": 200
}
|
| Error Code(s): | NA |
| Enterprise Provider: | Temenos Digital |
| Enterprise API: |
NA |
Field Mapping
| UI field | Experience API field | MS API field | Transact API Field |
|---|---|---|---|
| NA | DisputeId | NA | NA |
| NA | Date | NA | NA |
| NA | Status | NA | NA |
| NA | Amount | NA | NA |
| NA | Transaction Description | NA | NA |
In this topic